Naomi Shihab Nye – 1952-
Before you know what kindness really is
you must lose things,
feel the future dissolve in a moment
like salt in a weakened broth.
What you held in your hand,
what you counted and carefully saved,
all this must go so you know
how desolate the landscape can be
between the regions of kindness.
How you ride and ride
thinking the bus will never stop,
the passengers eating maize and chicken
will stare out the window forever.
Before you learn the tender gravity of kindness
you must travel where the Indian in a white poncho
lies dead by the side of the road.
You must see how this could be you,
how he too was someone
who journeyed through the night with plans
and the simple breath that kept him alive.
Before you know kindness as the deepest thing inside,
you must know sorrow as the other deepest thing.
You must wake up with sorrow.
You must speak to it till your voice
catches the thread of all sorrows
and you see the size of the cloth.
Then it is only kindness that makes sense anymore,
only kindness that ties your shoes
and sends you out into the day to gaze at bread,
only kindness that raises its head
from the crowd of the world to say
It is I you have been looking for,
and then goes with you everywhere
like a shadow or a friend.
“I wrote [this poem] down, but I honestly felt as if it were a female voice speaking in the air across a plaza in Popayán, Colombia. And my husband and I were on our honeymoon. We had just gotten married one week before, here in Texas, and we had this plan to travel in South America for three months. And at the end of our first week, we were robbed of everything. And someone else who was on the bus with us was killed. And he’s the Indian in the poem. And it was quite a shake-up of an experience.
“And what do you do now? We didn’t have passports. We didn’t have money. We didn’t have anything. What should we do first? Where do we go? Who do we talk to? And a man came up to us on the street and was simply kind and just looked at us; I guess could see our disarray in our faces and just asked us in Spanish, “What happened to you?” And we tried to tell him, and he listened to us, and he looked so sad. And he said, “I’m very sorry. I’m very, very sorry that happened,” in Spanish. And he went on, and then we went to this little plaza, and I sat down, and all I had was the notebook in my back pocket, and pencil. And my husband was going to hitchhike off to Cali, a larger city, to see about getting traveler’s checks reinstated.”
Janathan Grace Reflections 
I know this poem and the story behind it. The poem hits me deeply with a truth I’ve known all my life but could not put into words this well. What I love about her explanation is that the powerful kindness that touched her so much was not an “action”. The man who was kind to her didn’t give her money or the shirt off his back or a ride into town. She could just see the kindness on his face and hear it in his voice as he kept saying, ‘I’m sorry.” That is how powerful true kindness is. It speaks louder than all the saving actions we tend to run to in times of tragedy.